Once you are submitted on a new rate, you'll receive a confirmation email with the details of your rate (price/term/supplier). From there, you can anticipate the new supply rate to appear on your utility bill in  1-2 billing cycles. The switch time varies for each utility company.

When you switch to a new rate plan, your utility stays the same. There's no interruption in your service, you'll get your bill only from your utility, and you'll just see the new supply rate in the supply section of the bill. If we run into any issues submitting you onto a new rate plan, we will notify you of any action that is needed.