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Sep. 11, 2020
Metropolitan Edison is an electric distribution company based in Pennsylvania that's owned by FirstEnergy, alongside JCP&L, Penelec, and Toledo Edison. The company provides electricity and natural gas supply to multiple Pennsylvania cities and counties including Philadelphia, Berks County, and Pittsburgh. Here’s all you need to know about Met-Ed, their rates, energy plans, and pricing.
Being a FirstEnergy company, Metropolitan Edison Company is headquartered in Akron, Ohio, the Met-Ed supplies electricity in the coverage area of several major electric suppliers within the Mid-Atlantic region. These include:
Penelec Power: They supply electricity to all major Pennsylvania service territories.
West Penn Power: Their coverage includes multiple Pennsylvania cities including Greensburg, Lyndora, and Monongahela.
You can look through the Met-Ed default electricity delivery plans for Pennsylvania customers throughout the greater state area.
Met-Ed offers a wide range of electricity plans for residential and small business power needs.
The company offers a default fixed-rate monthly payment plan in all coverage areas.
Fixed-rate plans require that you pay a constant amount as long as your plan lasts. The length of the plan may be customized according to customer needs. We recommend fixed-rate plans because they minimize risk and provide cost certainty. But be careful: when your term expires, your rate becomes variable and can go up without notice. Arbor automatically keeps you on the best fixed-rate plan, so you don’t have to worry about rate hikes at the end of your term.
Some plans may ask you for a deposit. However, plans available through Arbor never require a deposit.
You can find detailed plan information on the website of the energy company. Additionally, it’s important to always read the plan’s Electricity Facts Label (EFL). This contains additional information on each plan, including the following:
Price per kilowatt-hour (kWh) depending on energy usage
Percentage of renewable energy sourcing
Early termination fees
You can convert to other energy plans without extended processing or application times. Misc. charges on your electricity bill can include your local TDSP or TDU charges. TDU (utility company) charges, as shown on electric bills, include the cost of power generation, maintaining downed power lines, installing new transmission lines, and handling power outages.
Met-Ed offers various incentives and features, including the following:
Affordable default electricity rates
Excellent coverage throughout Pennsylvania
Free home energy analyzer service to determine usage
Convenient equal payment plan (EPP) for customers undergoing financial hardship
Competitive service delivery throughout covered territory
Pennsylvania has a large energy market with various delivery companies. Signing up with any single energy provider depends on the available energy rates and plans.
A large number of electricity providers cause electricity rates in Pennsylvania to vary significantly. Customers often find it difficult to choose any single plan. You can search and try to shop for rates yourself, but watch out for the fine print, hidden fees, and escalating rates once your term ends.
You can use Arbor’s free TrueRate Protection service to automatically find and switch to the best electricity rates in your area.
Arbor scans the market and gives you the best rates you can get in your service area, irrespective of the local electric generation company. When your contract term is expiring, Arbor finds the best rate and switches you again. You always pay the best rate and never have to worry about overpaying for electricity ever again.
You can also use the free savings calculator to find out how much you could save in each case.
You can view Met-Ed's Better Business Bureau (BBB) rating to get a better idea of their services. The company gets mostly positive reviews due to its service quality and affordable pricing, as compared to several competitors.
The company is now owned by FirstEnergy, which has contributed a lot to its service quality. They are especially known for their quick power supply commencement service. This is a huge benefit to new customers who have bought a property with brand new power transmission needs.
There are several Met-Ed customer service options.
You can visit the FirstEnergy Contact Center for Met-Ed contact details
Email Met-Ed via the online contact form
You can also contact the customer service hotline for information regarding the coronavirus (Covid-19) pandemic situation and tropical storm relief efforts.
Here is some general contact information.
Met-Ed Customer Care – 1-800-545-7741
Report Power Outage: 1-888-544-4877
Mailing Address – Met-Ed P.O. Box 3687 Akron, Ohio 44309-3687
It’s best to call these numbers with your registered phone number.
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