Sep. 11, 2020
PP&L (or PPL Electric utilities) is an electric distribution company based in Pennsylvania. The company provides electricity and natural gas supply to multiple Pennsylvania cities and other regions in the United States and the United Kingdom. Here’s all you need to know about PP&L Electric Utilities, their rates, energy plans, and pricing.
A part of the PPL Corporation, Pennsylvania Power and Light is headquartered in Allentown, Pennsylvania. The PPL Electric Utilities Corporation supplies electricity in the coverage area of several major electric suppliers in the United States. These include:
West Penn Power: Their coverage includes multiple Eastern Pennsylvania cities including Philadelphia, Reading, and the Allentown/Lehigh Valley area.
Duquesne Light Company: Their delivery service covers the Allegheny and Beaver counties in Pennsylvania.
Penelec Power: They supply electricity to all major Pennsylvania service territories.
You can look through the PP&L default electricity delivery plans for Pennsylvania customers throughout the greater state area.
PP&L Electric Utilities offers a wide range of electricity plans for residential and small business power needs.
The company offers a default fixed-rate monthly payment plan in all coverage areas.
Fixed-rate plans require that you pay a constant amount as long as your plan lasts. The length of the plan may be customized according to customer needs. We recommend fixed-rate plans because they minimize risk and provide cost certainty. But be careful: when your term expires, your rate becomes variable and can go up without notice. Arbor automatically keeps you on the best fixed-rate plan, so you don’t have to worry about rate hikes at the end of your term.
Some plans may ask you for a deposit. However, plans available through Arbor never require a deposit.
You can find detailed plan information on the website of the energy company. Additionally, it’s important to always read the plan’s Electricity Facts Label (EFL). This contains additional information on each plan, including the following:
Price per kilowatt-hour (kWh) depending on energy usage
Percentage of renewable energy sourcing
Early termination fees
You can convert to other energy plans without extended processing or application times. Misc. charges on your electricity bill can include your local TDSP or TDU charges. TDU (utility company) charges, as shown on electric bills, include the cost of power generation, maintaining downed power lines, installing new transmission lines, and handling power outages.
PP&L Electric Utilities offers various incentives and features, including the following:
Smaller energy bills due to greater energy efficiency
Easy bill payments through an online transaction, checks, and phone calls
Financial grants for financially struggling customers via the Operation HELP program
Pennsylvania has a large energy market with various delivery companies. Signing up with any single energy provider depends on the available energy rates and plans.
A large number of electricity providers cause electricity rates in Pennsylvania to vary significantly. Customers often find it difficult to choose any single plan. You can search and try to shop for rates yourself, but watch out for the fine print, hidden fees, and escalating rates once your term ends.
You can use Arbor’s free TrueRate Protection service to automatically find and switch to the best electricity rates in your area.
Arbor scans the market and gives you the best rates you can get in your service area, irrespective of the local electric generation company. When your contract term is expiring, Arbor finds the best rate and switches you again. You always pay the best rate and never have to worry about overpaying for electricity ever again.
You can also use the free savings calculator to find out how much you could save in each case.
You can view the Better Business Bureau (BBB) rating for PP&L Electric Utilities to get a better idea of their service quality. The company gets mostly positive reviews due to its service quality and affordable pricing, as compared to several competitors.
The company is a major electricity producer in the region, controlling around 8,000 megawatts of power to residential and business customers. PPL Electric Utilities customers appreciate the steady power supply due to the smart grid system. This latest innovation in energy technologies detects issues and ensures efficient delivery with no fluctuations.
There are several PP&L Electric Utilities customer service options.
You can also contact the customer service hotline for information regarding the coronavirus (Covid-19) pandemic situation and tropical storm relief efforts.
Here is some general contact information.
PP&L Electric Utilities Customer Care – 1-800-342-5775
Call for Bill Payments: 1-800-358-6623
Mailing Address – PPL Electric Utilities 827 Hausman Road, Allentown, PA 18104-9392
It’s best to call these numbers with your registered phone number.
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