What if my utility login details have changed?

If you’ve received a connection error notice from Arbor, simply:

  1. Login to your Arbor dashboard
  2. Select your utility logo in the upper right-hand corner
  3. Follow the prompt to update your utility login details

For all other cases, or if you have any trouble with the above, please email us at support@joinarbor.com. We’ll send you a link to update your credentials, ensuring we have your up to date utility account details so we can provide accurate account information and continue to find great rates for you.